How do I accept a loan invite from my lender?

Once your lender sets up a loan, they will send you an invitation to view and manage it. Here’s how to get started:

1. Check your inbox (and spam/junk folders) for an email from GeekPay titled 'Loan Invitation.'

2. Open the email and click the provided link.

3. Enter your personal details as prompted.

4. Create a username and password to set up your account.

5. Log in to your GeekPay account to access your loan details.
   

What should I expect after accepting the loan invite?

Once you’ve accepted the invite, you can access your GeekPay loan dashboard. Here’s what you can do:

• Set up automated payments to ensure timely processing.

• Make manual payments whenever necessary.

• View detailed loan information such as balances, interest rates, and payment schedules.

• Track your payment history to monitor progress.

• Ensure your preferred payment method is set up to avoid missed payments.

How do I update my payment information?

If your payment details change, you can update them easily:

1. Log in to your GeekPay account.

2. Go to the Payment Methods section, located in the main dashboard menu.

3. Select the payment method you want to update (e.g., bank account or credit card).

4. Enter the new payment information and save the changes.

Keeping this information up-to-date ensures your payments are processed without interruptions.

Can I view my payment history?

Yes! Here’s how you can access your payment history:

1. Log in to your account.

2. Navigate to the Payment History section.

3. Review details of all payments, including dates, amounts, and any applicable fees.

This feature helps you:

• Prepare for upcoming payments.

• Resolve discrepancies.

• Maintain a clear record of your financial commitments.

Who do I contact for support with my GeekPay account?

If you need help, you have multiple options:

• Visit the GeekPay Knowledge Base for answers to common questions.

• Click the Support link on the website for immediate assistance.

• Contact the GeekPay support team directly for issues such as login difficulties, account errors, or payment concerns.

The GeekPay team is here to help with any account-related queries!